FAQ

PAYMENTS

Bank deposit

When you choose the bank deposit as payment in the checkout you have to transfer the money – mark with your order ID.

Shipment will be fulfilled when transaction is verified by the bank.

Cards – payments

We accept Visa, MasterCard and Viabill and payment solution by PensoPay.

timhenning-kortlogo-no-mobilepay-1

MobilePay

Not avaiable at the moment – but if the demand is big enough it will be added.
Feel free to contact: info@timhenning.dk about this issue.

Other payments

Please contact timhenning.dk and ask for other opportunities.

Email: info@timhenning.dk

Currency

Currency is in DKK and Euro, but by demand other currencies will be added.

FREIGHT COUNTRIES

The following countries are with free freight

  • Denmark
  • Belgium
  • Holland
  • Sweden
  • Germany
  • Bulgaria
  • Estonia
  • Finland
  • France
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Poland
  • Portugal
  • Rumania
  • Switzerland
  • Slovakia
  • Spain
  • Czech republic
  • Hungary
  • Austria

Rest of the World

Please contact timhenning.dk for price.

Email: info@timhenning.dk

SHIPPING

National delivery (Denmark)

Expect five days delivery time on national orders. The package will be shipped with CoolRunner.

Please note: I do not cover shipping and handling costs for returns.

International delivery

Expect from 5 to 20 days delivery time on international orders without tracking delivery.

Please note: I do not cover shipping and handling costs for returns.

RETURNS

Right of revocation

According to the Danish law the customer have 14 days to regret their buyings.

The 14 days starts from the day you buy the product. timhenning.dk refund the amount back to you within 14 days after your cancellation. The product you wish to return must be returned to us within 14 days after your cancellation.

The product must be in the same condition as when you received it. All costs related to the return will happen on your own account.

Please keep postage stamps and track & trace information at hand. Make sure to contact timhenning.dk by mail at hej@timhenning.dk to ensure that everything is in order.

Your purchase will first be deducted from your bank account when the order is shipped.

Return to:

timhenning.dk
Grafarazzo
Torvegade 17E 1st Floor
7100 Vejle
Denmark

Please notice that I do not accept packages send with COD. If you deny to receive the package you will be returned your purchase amount. Return of goods can also take place at my address. Expedition time will be shortened if you supply me with informations regarding order confirmation, bank account information and correspondence etc.

When will the purchase amount be lifted from your account: The amount will be lifted upon shipment. Transaction fees will not exceed Valitor/S5 standards. Your are permitted to supply information regarding address and phone number when shopping our goods.

OTHERS

Confidentiality

I understand and respect your privacy. I will not supply third parties with information regarding you, unless it is necessary when shipping your goods. I will not sell information regarding your person, credit card, address or email. Any dispute between my company and my costumer are regulated by Danish law.

Colors

Unfortunately I’m not able to guarantee that the colors on the product you receive is exactly similar to those you have seen on your screen. Colors may vary from one IT-device to another.

Contact:

timhenning.dk
Grafarazzo
Torvegade 17E 1st Floor
7100 Vejle
Denmark

CVR 30463315

Email: info@timhenning.dk

TERMS, CONDITIONS & POLICIES

Terms and conditions

Please visit terms and conditions here:

Terms + conditions

Privacy Policy

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Privacy policy

Cookies

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Cookies

Change Currency
DKKDanish krone
EUR Euro
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